1-day in-person training workshop
Visual Problem Framing
Fast-track your way to solving complex problems, and lead teams to better insights.
Registrations closed
Date
Thursday 3rd October
Location
Copenhagen, Denmark 🇩🇰
Price
€500
Nail the problem statement, and unlock better innovation
Learn how to see and solve problems in new ways, to create better solutions for your product, service, or business.
Clarity
Create clear, compelling problem statements
Insight
Helps teams re-frame their challenges based on new perspectives
Facilitation
Get better results from design sprints and other meetings
Persuasion
Techniques to turn stakeholders from doubters into champions
Unlock your strategic genius
This immersive training day is ideal for:
- Project Managers and Change Managers
who need to help teams focus on the right work to get the right results - Designers and Researchers
who need to extract better actionable insight from customer research - Facilitators and Consultants
who need to help teams solve the right challenge in the right way - Product Managers and Product Owners
who need to boost product storytelling skills
If you run design sprints, innovation workshops, and/or change management programs, this is for you.
Packed with more value than your typical training
- 1 full day of in-depth action-packed collaborative learning
- Time to apply what you learn into your own work
- Visual templates to use with your team after the training
- Be encouraged by your community of like-minded change-makers, cage-shakers and visual activists!
Training workshop outline
This training takes you well beyond the regular methods like ‘5 Whys’ and Empathy Maps (as great as they are!), and into more advanced visualisation and graphic facilitation methods.
Works with Lean, Agile, Design Thinking, PMBoK, 6 Sigma, Waterfall, ADKAR, and just about any other way of working. No drawing skill needed.
Morning
Afternoon
👋 Setting the scene
- Introductions, agenda walk-through, materials and expectations.
⛑️ The problems with problem-solving!
- Warm-ups and discussions: the common problems with solving problems in groups at work, and how better problem framing can help.
- The importance of having clear, objective problem statements.
- How to approach different kinds of problems.
🧭 Problem framing method overview
- Interactive game: let’s solve a challenge...
- How visuals help throughout the problem framing process, as well as the product.
🎯 Identifying the problem
- Ensuring we have the key ingredients for problem framing.
- Using a variety of simple but powerful drawing methods and templates.
- Handling common issues when teams try to solve problems.
🗺️ Mapping the problem space
- Diagnosing and exploring perspectives, root causes, impacts.
- Using some more simple but powerful drawing methods and templates.
✍️ Summarising the problem
- Presenting and showing the story and logic of the problem to others.
- Involving and persuading others about challenges, and turning them from doubters to champions.
- Using some more simple but powerful drawing methods and templates.
💎 Distilling the problem
- Creating that all-important problem statement
💼 Integrating problem framing into your work
- ‘Selling’ problem framing when everybody says there’s no time.
- Examples for how to incorporate problem framing into your workflow.
📙 Wrapping up
- Reflecting on everything we’ve learned, and taking steps to implement some new ways of thinking and working.
Draw your way out of these common problems
You and your team don’t have to suffer these problems anymore:
- Wasting time and effort on trying to solve the wrong thing
- Getting frustrated with others chasing after ‘quick fixes’ and solutions that aren’t working
- Not enough alignment with decision-makers and stakeholders on what to focus on
What others like you have said about this training
I wanted to reach out to send a big thank you for your brilliant problem framing exercises! I used it as part of a kickoff workshop with a new client and it worked a treat! It was amazing to see them look at their problem in new ways (I didn’t know how they would take it!).
Sayoa Jodar
Design Researcher
I loved your super facilitation power, your positivity and your energy. I enjoyed this workshop to the fullest. Thank you so much for the inspiring and valuable session and for unlocking the power of creativity in such a short time. It was so magic!
Cristina Welle, Enterprise Agile Coach
ProSiebenSat.1 Media SE
This was an amazing course. As a PM, the importance of problem framing is not a foreign concept to me, and I still feel like I learned a lot from this training. What was really great is that I was able to workshop an actual problem I’m currently working on in the class, and I came away with some awesome new insights on that problem. I would recommend this class for anyone at Atlassian, and I would especially encourage all PMs to take it.
Product Manager
Atlassian
Meet your instructor
Ben Crothers
Master Facilitator, Creator of Atlassian Team Playbook, Author of Presto Sketching
Ben is from Sydney, Australia, and is renowned for his strategic facilitation, business illustration, and graphic recording. As a designer for over 25 years, he learned the importance of harnessing creativity, experimentation and learning, and whip-smart communication, to create products and services that are more usable, useful and enjoyable.
This background has made him an in-demand facilitator for over 15 years. As an independent consultant at Bright Pilots, he enjoys helping teams of all kinds find and solve problems better, think and communicate together better, and ship faster. Ben has been invested in better ways of working since 2010, and was one of the original creators of the much-loved Atlassian Team Playbook. He is also the author of Presto Sketching, as well as Draw in 4 and 50 Remote-Friendly Icebreakers.
Join us in Copenhagen!
The Visual Problem Framing 1-day training course will be held on Thursday 3rd October, at MBK’s fantastic premises in central Copenhagen, just 5 minutes from Nørreport on foot, just behind Rundetårn.
Location:
Pilestræde 61
1112 Copenhagen
Registrations now closed
€500
Excluding VAT • Convert to your currency
This training course gives you access to:
- 1 full day of in-depth action-packed collaborative learning
- Time to apply what you learn into your own work
- Visual templates to use with your team after the training
- Be encouraged by your community of like-minded change-makers, cage-shakers and visual activists!
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