No, training attendees don’t have to all work together. Each class is geared to cover several specific learning outcomes common to anyone and everyone attending. Often classes include time for each attendee to work on their own example individually.

However, we can always tailor team training classes to include time for attendees to work together on common challenges.

Yes, we can and do bundle several training classes together. We can also tailor sets of classes to cover your specific learning outcomes or staff development goals.

For online classes, we use the videoconferencing platform Zoom, which you can use via your web browser, or download here. Some clients prefer us to use MS Teams; this is also fune, provided you can invite us to your Team space.

We sometimes use other applications like Mentimeter, Mural or Miro, which you should be able to access and use via your web browser.

If you’re attending one of our drawing classes, you’ll need something to draw with, and something to draw on. We recommend a fine black marker (e.g. Artline200 Fineliner 0.4) or similar. For this sort of drawing, it’s best not to use Sharpies, as they are too thick, and they bleed through regular paper. For the paper, a blank sketchbook is great, but plain ol’ blank office paper is perfectly fine.

Drawing on a digital tablet is great too, and using other markers and pencils (e.g. tint markers like Tombow or Copic, and colour pencils) is also fab.

The only preparation you usually need to do is to complete a brief online pre-class questionnaire. We send out the link to all attendees a few days prior to the class. This questionnaire helps everyone to think more about what they’d like to get most out of the class, plus it helps us to know what to focus on.

We also encourage all attendees to think ahead about (and capture somewhere) how they think they’d like to apply what they learn from the class. For example, there might be specific types of meetings, or a specific project they are working on, where they would like to improve.

Be sure to read the class outline above, to give you a sense of the structure and content of this class. If you have any questions after reading this, we’re more than happy to help, and you can drop us a line.

We’re all about involving everyone in an engaging productive way in all our classes, so all classes are pretty interactive.

Our classes have a range of practical and conversational activities, ranging from simple icebreakers to individual hands-on exercises, to discussions in groups of 2, 3 or 4. There will also be time for Q&A throughout the class, and at the end as well.

Some classes’ activities also include using an online canvas (like Mural or Miro), which all class participants use together.

We take your decision to invest in your staff seriously, so we prefer to agree on – and invoice for – a minimum number of staff who are committed to attending the training class, and we charge per attendee.

We understand that sometimes things come up and plans need to change. If this is the case, you will receive a seat credit for anyone who accepted the invitation to the training, but didn’t attend. You can use this seat credit towards another class, and it’s valid for up to 12 months from the original class date.

You can cancel any registered attendees by name within 2 days of the scheduled class, and receive a full refund. If the invoice is already paid, we will arrange the refund to be paid back within 7 business days of submitting your cancellation request. To cancel, simply contact us here, or email support@brightpilots.com.

Yes, we do provide discounts to attendee numbers over 15. We also provide a discount for registered non-profit organisations at 25% off the regular per-seat attendee rate.